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One of the pillars of everyday business operations is effective and smooth internal and external communication. Voice over Internet Protocol (VoIP) is rapidly becoming the standard for business communications in the present times. Simply explained, it is a well-established technology that enables individuals to make phone calls through an Internet connection. Developed in 1995, VolP business phone services have grown to become more stable and dependable as broadband has evolved and has been the go-to choice for an increasing number of businesses when it comes to modernizing their phone systems.

What Is VoIP Business Phone Services?

VoIP (Voice over Internet Protocol) is an abbreviation for Voice over Internet Protocol. Simply said, it refers to making phone calls through the internet rather than traditional landline or mobile networks.

A VoIP system works by transforming your analog speech signals to digital signals and then transmitting them as data over your internet connection.

It is a very effective method of making calls. Once set up, it's far less expensive than utilizing traditional phone lines. This implies that, depending on your configuration, you may not be charged for phone calls based on their distance, the nation to which you are calling, or the amount of time spent conversing.

How Does VoIP Work?

As mentioned before, VoIP works by converting analog telephone signals to digital signals in order to permit Internet telephone calls.

Equipment For The Use Of VoIP


A VoIP PBX or Private Branch Exchange is a kind of business telephone system that routes calls via the company's local area network (LAN) or wide area network (WAN) instead of over-circuit-switched networks.

VoIP PBX may be deployed on-premises or in the cloud. An on-premises phone solution is installed and operated on-site at your office or data center. A cloud PBX system is provided and managed fully via the internet by a service provider.

IP Phones or VoIP Phones

VoIP phones, or IP phones, are actual office phones that may be used in conjunction with a VoIP business phone system. They look quite similar to the typical stationary phones you could find in your house or on your desk at work. As a result, staff has no difficulty adapting to modern VoIP phones. The primary distinction is that they are both internet-connected, whether over WiFi or Ethernet, and they are given IP addresses to simplify communication across your network.

Cell Phones, Computers, and Network Devices

You may use VoIP business phone systems with your mobile phone, computer, or any network-ready device with VoIP applications or softphones installed. You may now make and receive business calls using your own Internet-connected devices without sacrificing VoIP call quality. Employees may use whichever device they choose instead of a desk phone.

VoIP Gateways

A VoIP gateway translates analog or digital telephone traffic into data packets, enabling links between legacy telephony infrastructure and IP-based communications, operating as a bridge between an IP network, the PSTN, and cellular networks.

Why Businesses Use VolP Phone Services

VoIP has several advantages over conventional phone systems. Almost every business may significantly benefit from utilizing VolP business phone services.

Low Cost

One of the most appealing features of VoIP is its low cost. Adding phone lines and making calls is expensive, particularly if your company often makes long-distance calls.

With communication data converted into data packets and transferred across IP networks, the problem of just two callers per phone line is removed. The IP network might be a direct phone line or just your current internet connection (or a combination of both).

Traditional phone lines often charge per minute, and for VoIP, you may only get charged a monthly fee from your ISP. In reality, several companies provide cheap or even free calls to places like the USA.

SIP and SIP Trunking

VoIP is enabled through the use of protocol technologies, and SIP is one of the protocols that support VoIP. The Session Initiation Standard (SIP) is a protocol for establishing voice over Internet Protocol (VoIP) conversations and various text and multimedia sessions, such as instant messaging and video. SIP trunking, which is based on the SIP protocol, is a service that is built digitally via your internet connections and supplied by Internet Telephone Service Providers (ITSPs), therefore removing the need for a physical connection to a phone provider.

Hosted VoIP

This is called a "cloud PBX" or "cloud phone system." Administrators may control employee rights and features online, as well as advanced VoIP features.

When an employee contacts a client, they do it as usual. After that, it travels via your LAN switch and business router to reach the VoIP service provider. The VoIP provider then establishes the call.

If the network path to the calling party supports digital voice, the call quality is enhanced. Otherwise, a VoIP provider connects the call through PSTN (PSTN).

It's that easy to use a hosted VoIP system. But established companies with a sophisticated phone system may have other various requirements.

Get State Of The Art VolP Business Phone Services In Columbia!

In comparison to a typical PBX, JS Computek VoIP solutions provide a smooth transition to crystal-clear, high-definition advanced phone services. Due to the cloud-based nature of hosted VoIP, installation is easy, and you can easily integrate different locations. With over 150 enterprise-class capabilities, you'll save time and money, have the freedom to grow, connect workers from any location, and have an entire staff supporting your objectives. 

To update your phone system to VoIP Business phone services, contact JS Computek from our website to schedule your free consultation!